Client Feedback

Don't just take our word for it, here's some comments from previous clients

"Jane and I would like to thank Martin and Natalie for all the help and advice they gave us from the initial design and planning right through to the completion of our en-suite.
Martin takes great pride in his work and this shows in the excellent finish which looks fabulous. We have no hesitation in recommending him to anyone wishing to transform a drab bathroom into a luxurious one." Mr & Mrs Taylor, Meopham.

"Martin had been recommended to us and we previously had him and his team fit our bathrooms; as the work was carried out to a very high standard, naturally we asked him back to quote for our new kitchen. After an initial consultation it quickly became apparent that, as we had the space to extend, this would include a 25 square metre extension and the fitting of a 50 square metre dream kitchen.
Other works included a new utility room, cloakroom and boiler.
The tradesmen used were of the highest quality as were the completed works. We are absolutely delighted with the result. Martin is not the cheapest but, as with everything in life, you get what you pay for and we cannot recommend him enough." 
Mr & Mrs Schwarz, Smallfield Surrey.

"Martin has installed a kitchen and bathroom for us over the last 12 months. The advice with the design and the workmanship was professional and to a high standard. Communications with Martin and Natalie could not have been better. We would have no hesitation in recommending Bathroom & Kitchen Installations to our friends and relatives." 
Christine & Ken, Sutton at Hone.

"Martin and his team did an exemplary job converting a bedroom into a bathroom. From start to finish, it was handled professionally and with a constant exchange of information.
Particularly impressive was the fact that, every evening, the area was cleaned up and everything left tidy. This was extended to such an extent that, at the end of the job, we had no clearing up to do ourselves at all. 
The project has been completed very professionally and we are extremely happy with the end result. Thoroughly recommended." Mr Meynell, Welling.

"Dear Martin & Natalie, I thought I would send a quick note to say thank you for making the process of installing a new en-suite so painless.
The manner in which you helped the design and project come together was a testament to your knowledge and professional attitude. To say that Lucie and I are happy with the result would be an understatement, thank you once again.
I would have no hesitation in recommending you and your team to anyone looking to embark on a project of this nature." Mike & Lucie, Blackheath.

"Thank you Martin & Natalie for all your help, advice, ideas, patience, hard work and attention to detail. You've turned our house into a dream home.
We are very grateful Martin, for your daily understanding and sensitivity around our family home; accommodating our needs while working so very hard." Liza & Carl, Charlton.

"Martin provided an excellent, professional service from planning through to completion. His attention to detail is second to none. He clearly takes pride in his work. We would definitely recommend him." Mr & Mrs Keys, Culverstone.

"After being let down by our first builder, Martin came to our rescue. Despite the work being half done and plenty of problem solving, Martin was prepared to fix what we already had and then promptly finished the whole bathroom, adding in some of his own design expertise to make it even better. Martin combines professionalism with friendliness and his expertise with all aspects was second to none." Dr E Pennery, Sevenoaks.

"I have employed the services of Martin Burch for numerous jobs since 2008, the projects have ranged from decking to bathrooms. I've always found his prices competitive and all the projects are completed on time and to a very high standard. I wouldn't hesitate to recommend Martin's services and frequently do." Mr A Pierce-Howe, Gravesend.

"Working with Martin and his team was a delight. From the first consultation meeting, where I found out that Bathroom Installations could offer the complete package e.g. installation, plastering, tiling, painting etc as well as sourcing and purchasing the bathroom suite, to the completion of my lovely new bathroom. I would definitely recommend using Bathroom Installations." L. Freeman, Gravesend.

"Martin built my beautiful new bathroom from a sketchy design I scribbled on the back of an envelope - he took that raw input and turned into something wonderful. Not only did he complete the installation to a very high standard of finish, he brought extra and innovative ideas to the design to make it even more fantastic. I have no hesitation in recommending Martin to others."   A. Clatworthy, Belvedere.

"Right away Martin understood our vision. The detailed colour visual he produced really helped us agree on the look and specification. We are absolutely thrilled - Martin gave us a luxury bathroom, which is exactly how we imagined it could be - yet so much more! We were so impressed with Bathroom & Kitchen Installations that we asked him to refurbish our main bathroom, cloakroom and kitchen - and all in time for Christmas." 
Mr G. Rameaux, Greenhithe.

"I just thought I would drop you a line to thank you for the absolutely superb job you did for me when installing my new bathroom. The quality of the workmanship was first class and from the start to finish the way in which this transaction was handled was second to none. All I can add is that I will recommend you to everyone I can and I will be in touch once I'm ready to have my kitchen done!" Mr R Butcher, Bean.

"The service we have received from Bathroom and Kitchen Installations has been excellent. Their attention to detail and customer service has made for a great customer experience. Would recommend to anyone considering a new kitchen or bathroom." 
Mr A. Topliffe, Gravesend.

"Great quality build and excellent aftercare service." Mr M. Stapleton, New Ash Green.

"We are very happy with the transformation of our downstairs bathroom. It's a very small space, but manages to house a toilet, sink and shower cubicle with good quality and stylish looking units. Great input from Martin & Natalie on design and a great finish."
Mrs S. Woodley, Gravesend.

"We have been extremely happy with our kitchen. Martin's workmanship has been first class. He is professional, takes great care and pride in his work, with the least fuss. We were so pleased, we asked him to lay our solid wood flooring too - it's lovely!" 
Mrs Frawley, Faversham.

"I have used Martin on two occasions to refit my bathroom and I have found him excellent, even when dealing with unexpected problems. Both his workmanship and the materials he provided were of a very high standard. Also, it was nice to be able to speak to Natalie with any queries. I would highly recommend them." Mrs Joyce Fletcher, Gravesend.

"We employed Martin to do a partial refurbishment to our family bathroom and a complete redesign of our en-suite. Natalie was able to interpret what we wanted into the design and her help to source the perfect fittings was invaluable. We have been delighted with the design and workmanship and both rooms were completed to a very high standard.
Martin encountered a few problems along the way but these were sorted out quickly and efficiently even when one problem occurred late at night. The after sales service we have received has been second to none. We were so pleased with the final results that we commissioned further work and now have a lovely, modern downstairs cloakroom too."
Mr and Mrs Dunk, Meopham.

"We couldn't be happier with our new open plan kitchen/dining room. I had an idea in my head of how I wanted it to look, but didn't quite get there with other companies in terms of design.
Martin and Natalie spent a long time on the design with us with some great ideas to solve problems such as the boiler position, awkward corners (recommended the tambour unit Martin installed for something a bit different) and the 'where do I put a radiator' problem solved by a corner upright radiator, again an unusual touch. We had doors moved, a wall removed, new wooden flooring throughout downstairs (which was stained beautifully by Martin) as well as our lovely new kitchen.
The team were working in our house for about 6 weeks and it is also important that you are comfortable with them in the house, which we were, and everything was left clean - they even cleaned our decking outside for us!
The kitchen is a massive wow for us and we really enjoy the space it has given us and how well it works for us as a family and socially. We haven't had any real snagging issues, but Martin was more than happy to come back and show us how to realign kitchen doors. We would (this being the second time we have used Martin) be more than happy to use him again for our next project and we remain in regular contact for advice on other issues we have around the home." Mr & Mrs Woodley, Gravesend.

"Martin installed a glass shower door and removed horrible woodwork around my sink and substituted the sink. I had previously been told by another builder that the removal of the woodwork and substitution of the sink were tricky and they wouldn't know the full extent of the work (and therefore the cost!) until they took it apart. Martin didn't bat an eyelid; the work was carried out very efficiently and thoroughly.
He and his colleague ensured the least disruption possible in the house and carried out a good clean finish at the end of the job. I appreciate the great work done, thank you!" 
E. Mendosa, Greenwich.

"We wanted our en-suite bathroom totally refurbished and Martin knew exactly what would work best in the space. Once we had agreed on the work, he advised us on fittings and finishes, and I called a couple of times before the work started to get clarification. The company was extremely helpful with my queries.
Once Martin started the work, we were consulted every day to make sure that we were happy with the design and the progress. Their attention to detail was amazing and the quality of the work is excellent. They took a lot of care over their work and it was obvious that they took great pride in it. They went out of their way to help us achieve what we wanted.
The finished room is beautiful and we would not hesitate to use them again." 
Mrs Timothy, Greenhithe.